FQA
About 2 min
FAQs
- How to use v3 software?
- There are too many folders, how to quickly extract the files in the folder?
- "Not enough remaining traffic!" What happened?
- I cannot type "pwd" when parsing in a desktop application. How do I solve this problem?
- How to register for a Fast Download community account?
- How does "Fast Downloader Web" work?
- What should I do if I encounter issues when downloading or running the installation package?
- What should I do if the 2.0 desktop application cannot upgrade online and is stuck at 0%?
- How to fix the "Share link address error!" message?
- What should I do if files downloaded using Fast Downloader Web are corrupted?
- What should I do if the download progress of a file using Fast Downloader Web gets stuck at a certain point?
- Is there a download speed limit for links downloaded using "Fast Downloader"?
- Why is there no 'Extract' button in the WEB operation bar? Why can't I select file information?
- What is the Baidu Netdisk link?
Payment-Related
- Is the amount displayed in the app different after opening the payment page?
- Why do I need to pay extra fees when using PayPal?
- Why is the payment amount different for the same data plan compared to last time?
- What is a monthly subscription? Which payment plan should I choose, and what are the differences?
- How do I subscribe to the monthly service?
- Please refer to the following payment screenshots for making payments. If you cannot find your issue, please contact us!